Recover

Effective and accessible substance use treatment.

Account Manager

Account ManagerSalesFull TimeRemoteTeam 51-200H1B SponsorCompany SiteLinkedIn

Location

California

Posted

8 days ago

Salary

Not specified

Bachelor Degree2 yrs expEnglish

Job Description

- Conduct consistent outreach to referral partners through email and phone, strengthening relationships and keeping Recover top-of-mind as a trusted treatment partner - Manage referral pipelines in our CRM, tracking outreach activity, partner engagement, and referral flow to ensure efficiency and accountability - Provide timely updates to referral partners to build trust and transparency - Maintain reporting calendars and coordinate with clinical and intake teams to deliver accurate, on-time reports - Identify gaps in referral relationships or communication, and work proactively with the Head of Partnerships to strengthen processes and outcomes

Job Requirements

  • 2+ years of client-facing experience, ideally in Account Management, Customer Success, or Partnerships at a high-growth organization
  • Strong organizational skills with the ability to manage multiple partner and client needs simultaneously
  • Detail-oriented and reliable – ensures accuracy in partner updates, data reporting, and documentation
  • Tech-savvy and comfortable with tools like CRMs, patient databases/EHRs, and Google Sheets; able to troubleshoot and adapt quickly to new systems
  • Professional communication - you use proper grammar, diction, and formatting and communicate professionally via phone, email, videoconferencing, and in-person
  • Mission-aligned mindset – committed to health equity and improving outcomes for underserved populations
  • Self-starter with a strong sense of ownership – takes initiative to solve problems and improve workflows

Benefits

  • Includes health, dental, vision, paid time off, and more

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