• Design, build, and deploy AI agents using Microsoft Copilot Studio, aligned to real business processes and roles. • Translate manual or semi-structured business workflows into autonomous agents using low-code/no-code tools within the Microsoft ecosystem. • Implement agentic behaviors, including planning, tool use, contextual memory, and reflection, to deliver intelligent task execution. • Integrate Copilot solutions with enterprise systems such as Power BI, SharePoint, Outlook, and Teams. • Support internal teams in enablement, governance, lifecycle management, and safe experimentation with Copilot agents. • Develop and iterate on prompt templates, AI guardrails, fallback strategies, and continuous feedback loops to improve agent performance. • Partner with IT, data, and security teams to ensure responsible, governed, and scalable agent deployments. • Embed alongside client analytics and BI teams in a staff‑augmentation model, pairing on real Glean use cases while modeling best practices in semantic modeling, governance, and agent design. • Lead recurring enablement touchpoints (developer workshops, guided build sessions, office hours) to help client teams independently design, deploy, and iterate on Glean agents. • Co‑create reusable enablement assets (playbooks, labs, prompt libraries, “how‑to” guides) that client champions can use to scale training across business units.