• Serve as a proactive, strategic partner, aligning Quinsite’s analytics solutions with evolving client objectives. • Build and sustain strong relationships with key client stakeholders by understanding their business goals, challenges, and definitions of success. • Act as a trusted content SME, translating complex healthcare data and analytics concepts into accessible insights for diverse audiences. • Facilitate executive-level conversations to communicate value, uncover trends, and guide client strategy. • Identify and act on opportunities to maximize value from purchased content, and deeper engagement based on usage patterns, market shifts, and client goals. • Engage with sales to ensure client needs are met when platform expansion is appropriate. • Serve as the primary point of contact for assigned accounts, owning the full client lifecycle post-sale. • Lead and document client meetings, ensuring clear communication, alignment on goals, and consistent follow-up on deliverables. • Manage multiple projects and priorities simultaneously, gathering requirements, tracking timelines, and coordinating internal resources. • Ensure timely and accurate delivery of client solutions by coordinating across internal teams, advocating for client priorities, and driving alignment from requirements through execution. • Maintain detailed knowledge of the Quinsite platform, including architecture, data integration workflows, and analytics outputs. • Identify cross client needs using a growth mindset, translating gaps into Quinsite platform enhancement requests, and through communication of feedback to internal product and development teams. • Educate and empower clients to utilize Quinsite’s platform effectively and independently. • Monitor account health, adoption metrics, and engagement to proactively mitigate risk and address evolving needs. • Lead strategic business reviews and provide clear documentation of discussions, decisions, and action plans. • Champion best practices for client success and support client training, onboarding, and knowledge-sharing initiatives. • Support the planning and execution of client-facing events such as user groups, webinars, and industry conferences. • Help develop and share reusable client-facing materials and documentation that establish Quinsite’s thought leadership.