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Customer Care Travel Advisor
Location
Florida
Posted
13 days ago
Salary
$20 / hour
Job Description
Job Requirements
- 3+ years in a high-touch customer service environment
- Exceptional problem-solving skills under pressure; the ability to find a "Plan B" when a "Plan A" evaporates
- You possess "active listening" superpowers and can translate complex travel jargon into simple solutions.
- Crystal-clear professional communication, both written and verbal.
- You are tech-savvy, able to learn new SaaS platforms quickly and manage multiple browser tabs/tools simultaneously.
Benefits
- Receive competitive compensation and equity ownership in Perk
- Rest and recharge with our generous allocation of 20 vacation days and 12 public holidays
- Enjoy the flexibility of three medical plans to choose from, with company contributions and an HSA when enrolling in an HDHP medical plan
- Take control of your physical health with additional comprehensive benefit plans, covering dental, vision and Wellhub’s gym subscription from your start date
- Rest assured that you’re covered by life and disability policies from your start date, with options to add extra protection through voluntary buy-up plans
- Plan for your future with our 401(k) plan with company matching contributions
- Care for your furry friends through partner discounts on pet insurance
- Join our unforgettable Perk events, including our spectacular annual summer party
- Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones
- Focus on your family with 12-16 weeks’ paid parental leave
- Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes
- Broaden your horizons with up to 20 "Work from Anywhere" days per year
- Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years
- Let us help you move to one of our hubs with relocation support
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