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Role Description

Act as the senior technical expert for the organization’s Workday Financial platform, providing direction and hands-on configuration leadership (no direct reports).

• Maintain and enhance system configuration across Financial Management and related modules, ensuring accuracy, stability, and alignment with business needs.
• Plan and execute system releases and updates, including regression testing, validation of integrations, impact analysis, and early adoption of new features.
• Translate business requirements into scalable system solutions that improve process efficiency and data integrity.
• Partner closely with Finance, Accounting, Procurement, Payroll, and operational teams to evaluate current workflows and recommend optimized system designs.
• Drive enhancements from concept through deployment, including documentation, security review, QA validation, and post-release support.
• Develop and maintain detailed configuration documentation, functional specifications, and process maps.
• Monitor system health, proactively assess downstream impacts of configuration changes, and maintain strong internal controls.
• Support organizational change efforts by developing user guides, configuration notes, and facilitating small-group knowledge sessions.
• Troubleshoot complex system issues, identify root causes, and implement sustainable fixes.
• Contribute to platform roadmap planning, helping the organization leverage new capabilities strategically.

Qualifications

• Deep functional knowledge of Workday Financial Management and associated business areas (such as procure-to-pay, general accounting, projects, and expense management).
• Strong hands-on experience configuring enterprise SaaS platforms, including business process frameworks, security models, reporting, integrations, and calculated logic.
• Background in system ownership, platform administration, or post-implementation application management.
• Solid understanding of accounting and financial operations; experience supporting system integrations is highly valued.
• Familiarity with structured service delivery environments, including SLAs, ticket management, and continuous improvement practices.
• Experience working in iterative or agile delivery models preferred.
• 5+ years supporting or configuring enterprise business systems (Finance, ERP, or HR platforms).
• Ability to explain technical system design concepts to both business and technical audiences.
• Independent problem-solver who can diagnose issues, assess impact, and implement effective solutions with minimal oversight.