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Role Description

This position is designed to support Sales initiatives that will drive to achieving Sales membership, revenue, or other related business goals.

• Focus on supporting data analytics and reporting across all lines of business
• Streamline the use of the customer relationship management tool
• Build an understanding of the roles and responsibilities of other members of the department
• Partner cross-functionally with other departments including Human Resources, Operations, Analytics & Reporting, IT&D, and Finance

• Participate in monthly data analytics (medical, dental, vision, and stop loss) activities
• Support the identification and training of best practices related to the use of the CRM tool
• Participate in annual Sales Plan development activities
• General Stop Loss administration and support
• Support other members of the department in their duties and responsibilities on an as-needed basis
• Act as a cross-functional liaison between sales and other areas of the company
• May be asked to represent sales for various corporate initiatives
• Other duties and responsibilities as needed

Qualifications

• Bachelor's degree in business, Marketing or a related field
• In lieu of a bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience
• 1 year experience in insurance, business analysis, sales administration or a related field

Requirements

• Proficient with business software applications including strong spreadsheet skills (Excel is preferred)
• A general knowledge of the health insurance marketplace
• Experience with Salesforce or other Customer Relationship Management tools is a plus
• Experience with existing Capital Blue Cross operational systems is a plus

Benefits

• Comprehensive benefits package including Medical, Dental & Vision coverage
• Retirement Plan
• Generous time off including Paid Time Off, Holidays, and Volunteer time off
• Incentive Plan
• Tuition Reimbursement

Company Description

At Capital Blue Cross, we promise to go the extra mile for our team and our community. This promise is at the heart of our culture, and it’s why our employees consistently vote us one of the “Best Places to Work in PA.”

We recognize that work is a part of life, not separate from it, and foster a flexible environment where your health and wellbeing are prioritized.

• Work alongside a caring team of supportive colleagues
• Encouraged to volunteer in your community
• Invest heavily in training and continuing education