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Role Description

As an Account Manager, you'll have the opportunity to build strong relationships with key clients while supporting sales growth within your assigned territory. You'll work with a variety of customers, helping provide high-quality label solutions designed to meet the most demanding industry standards.

• Active selling
• Builds and maintains strong relationships with existing clients and prospects new business opportunities in your territory.
• Collaborates with clients to understand their specific needs and recommend the most suitable products for their projects.
• Becomes the key customer contact, identifying needs, managing expectations and resolving issues through proactive communication.
• Delivers outstanding customer service by providing timely responses, resolving issues, and ensuring customer satisfaction.
• Understands the market and keeps customers informed.
• Owns the customer relationship.
• Solicits sales opportunities with new and existing customers.
• Introduces new programs to customers.
• Closes on sale opportunities.
• Manages leads and customers in the Company’s CRM management system.
• Manages aged inventory and accounts receivable.
• Stays up-to-date with the latest product offerings, treatment technologies, and industry trends to position UFP as the go-to choice.
• Works closely with the internal team to coordinate orders, deliveries, and resolve any product-related concerns.
• Develops programs based off customer needs.
• Creates ongoing and growing business.
• Develops a plan for the business.
• Focuses on targets and updates through CRM management.
• Focuses on meeting business plans.
• Conducts Customer Business Reviews.
• Introduces New product expansion/market.
• Prepares various reports and correspondence as required.
• Performs other duties as required.

Qualifications

• Minimum of 3 years of sales experience preferred, ideally within the label or packaging industry.
• Ability to understand technical specifications of products and communicate their benefits effectively to customers.
• Bachelor’s degree in business administration, marketing or related discipline or equivalent experience is preferred.
• Understanding of basic accounting and business concepts.
• Proficiency in the use of the English language in reading, writing and speaking.

Requirements

• Demonstrates a strong entrepreneurial spirit.
• Responsible and trustworthy to work under little supervision.
• Highly motivated and enthusiastic.
• Good interpersonal skills and good communicator.
• Team player and goal oriented.
• Reliable and maintain good attendance.
• Professional and respectful.
• Able to pass a drug test.

Company Description