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Role Description

This role involves working as a Sr. Sage 100 Consultant, where you will have in-depth knowledge of the application and work alongside a team dedicated to delivering a world-class experience to customers.

• Strategically guide customers through the software implementation process
• Deliver informative, insightful, and engaging training
• Provide timely, thoughtful, and outstanding post-implementation service and support

Scope of the Role

• Conduct in-depth discovery meetings to understand, capture, and identify complex business requirements and operational objectives
• Produce professional documentation of current challenges, future requirements, and benefits; create Statements of Work (SOWs)
• Perform project scoping, planning, business process mapping, and UAT testing
• Provide guidance and direction as the Subject Matter Expert to both internal and customer implementation teams
• Participate in business development by assisting with sales calls, proposal development, and delivering presentations
• Deliver insightful, engaging training sessions via phone, web, or in-person
• Provide prompt, professional customer service and support

Day in the Life of our Sage 100 Consultant

• Actively participate in the software implementation process
• Lead a team of consultants on client engagements, providing leadership and guidance
• Schedule and participate in discovery meetings with clients to gather requirements
• Create and update Statements of Work
• Lead configuration sessions with clients
• Business process mapping and data migration
• User acceptance testing
• Create training documents and lead training sessions with clients
• Participate in sales calls as a Subject Matter Expert
• Respond to support calls and resolve issues in a timely manner
• Attend project status meetings
• Travel to client sites as needed

Qualifications

• 5+ years of experience as a Sage 100 consultant or implementing similar midmarket ERP solutions (e.g., Epicor, Microsoft GP, IQMS, Oracle E-Business Suite, Infor)
• Bachelor’s degree preferred
• Demonstrated proficiency with project scoping, planning, requirements gathering, and business process mapping
• Ability to utilize defined and structured implementation processes and project management methodologies
• Talent for handling multiple projects successfully while meeting deadlines
• Solid understanding of common industry business practices related to accounting, sales/manufacturing/inventory management
• Outstanding organizational, time management, communication, and listening skills
• Exceptional interpersonal, customer service, decision-making, and analytical abilities
• Working knowledge of MS Office, Outlook, and proficiency with CRM tools
• Ability to travel as needed

Attributes

• A passion for ERP consulting and software
• A high level of energy, urgency, engagement, and accountability
• An innate curiosity and creative mind for developing innovative solutions to complex customer challenges

Benefits

• Competitive compensation plan (Total Targeted Compensation Annual Range $110K-135K+)
• Medical, dental, vision coverage
• Company-paid life insurance
• Options for additional insurance coverages
• 401(k) Plan
• Paid Time Off accruals
• Company Paid Holidays
• Work from home
• Tuition reimbursement and ongoing training opportunities
• Employee Recognition and Leadership Programs
• Annual Company Conference – “Quest for Excellence”
• Employee Referral Bonus Program
• Opportunities to give back to the community
• Our award-winning culture
• That incredible feeling of satisfaction that comes from knowing that what you do truly makes a difference!