Meaningful classroom learning for every student.
Professional Learning Manager
Location
United States
Posted
10 days ago
Salary
Not specified
No structured requirement data.
Job Description
Role Description
Reporting to the Manager of Professional Learning, the Professional Learning Manager's (PLM) role at Newsela is to serve as a PL consultant to dedicated district accounts and create and deliver customer-specific professional learning to drive customer satisfaction and product engagement.
- Deliver high-quality professional learning that drives desired and measurable behavior change to groups of educators and administrators at schools and districts across the country.
- Inspire session participants via compelling delivery, engagement tactics, and mastery of high-quality resources.
- Communicate with account and customer stakeholders to tailor professional learning sessions to align with customer and product engagement goals.
- Work with a portfolio of Newsela’s largest and most complex clients by building relationships with district leaders and providing instructional support to all educators.
- Advocate for customers within Newsela, helping provide product and customer insights to drive greater user engagement.
Qualifications
- 3+ years of K-12 teaching expertise with at least 5 years of experience in education.
- Experience developing and leading professional learning.
- Available to travel up to 30% of the time year-round, and up to 50% of the time during high-volume delivery seasons.
- Ability to build genuine relationships with customers and deliver a personalized customer experience.
- Comfortable re-calibrating approach based on customer needs.
- A data-driven decision-maker with pedagogical knowledge to inform customer interactions and professional development strategy.
- Willingness to think outside the box to help educators integrate Newsela’s product suite into their daily instruction.
- While not required, a Master's degree related to the field of education is a plus.
Requirements
- Execute high-impact professional learning sessions that result in measurable product adoption and maintain exceptional customer satisfaction.
- Deliver professional learning sessions across formats (live virtual, asynchronous, and in-person).
- Tailor session content based on detailed knowledge of dedicated district accounts, customer needs, and internal user engagement data.
- Inspire the audience via compelling delivery, engagement tactics, and high-quality resources.
- Collaborate with Sales and Customer Success Managers to share customer wins and opportunities for improved relationship strength.
- Support consistent professional planning and delivery for a dedicated set of accounts.
- Design, revise, and scale professional learning materials to meet specific customer instructional goals and align with product engagement objectives.
- Gather and analyze customer needs to ensure session content is tailored and scalable.
- Align dedicated district account sessions to customer goals for instruction and product usage.
- Develop or revise a bank of professional learning sessions during Q2 to prepare for the following school year.
- Represent the Professional Learning team's perspective in cross-functional working groups and special projects.
- Collaborate with internal stakeholders on programs, special projects, and initiatives.
- Attend all collaborative meetings, adhere to program deadlines, and represent the perspective, needs, and goals of the Professional Learning team.
- Proactively identify opportunities to include or inform teammates of project direction and impact.
Benefits
- Comprehensive medical benefits with employer contribution to premiums and HSA accounts.
- Additional benefits such as pet insurance, free access to the Calm app, and more to help you stay healthy: mind, body, and soul.
- Fully remote company with a monthly tech stipend to support WFH needs.
- Inclusive benefits to support you and your family, including parental leave, fertility support, adoption, and more.
- 401(k) plan with employer match to help build long-term financial security.
- Flexible PTO plus 10 company holidays and winter break (Dec 24th - Jan 1st).
- Annual learning and development allowance to attend external training sessions, classes, workshops, and conferences.
- Opportunity to make a difference in the future of education and improve the lives of students and teachers.
Company Description
Newsela takes authentic, real-world content from trusted sources and makes it instruction-ready for K-12 classrooms. Each text is published at five reading levels, making content accessible to every learner.
- Over 3.3 million teachers and 40 million students have registered with Newsela.
- Content is personalized to student interests and aligned to instructional standards.
- Over 15,000 texts on the platform with multiple new texts published every day across 20+ genres.
Job Requirements
- 3+ years of K-12 teaching expertise with at least 5 years of experience in education.
- Experience developing and leading professional learning.
- Available to travel up to 30% of the time year-round, and up to 50% of the time during high-volume delivery seasons.
- Ability to build genuine relationships with customers and deliver a personalized customer experience.
- Comfortable re-calibrating approach based on customer needs.
- A data-driven decision-maker with pedagogical knowledge to inform customer interactions and professional development strategy.
- Willingness to think outside the box to help educators integrate Newsela’s product suite into their daily instruction.
- While not required, a Master's degree related to the field of education is a plus.
- Execute high-impact professional learning sessions that result in measurable product adoption and maintain exceptional customer satisfaction.
- Deliver professional learning sessions across formats (live virtual, asynchronous, and in-person).
- Tailor session content based on detailed knowledge of dedicated district accounts, customer needs, and internal user engagement data.
- Inspire the audience via compelling delivery, engagement tactics, and high-quality resources.
- Collaborate with Sales and Customer Success Managers to share customer wins and opportunities for improved relationship strength.
- Support consistent professional planning and delivery for a dedicated set of accounts.
- Design, revise, and scale professional learning materials to meet specific customer instructional goals and align with product engagement objectives.
- Gather and analyze customer needs to ensure session content is tailored and scalable.
- Align dedicated district account sessions to customer goals for instruction and product usage.
- Develop or revise a bank of professional learning sessions during Q2 to prepare for the following school year.
- Represent the Professional Learning team's perspective in cross-functional working groups and special projects.
- Collaborate with internal stakeholders on programs, special projects, and initiatives.
- Attend all collaborative meetings, adhere to program deadlines, and represent the perspective, needs, and goals of the Professional Learning team.
- Proactively identify opportunities to include or inform teammates of project direction and impact.
Benefits
- Comprehensive medical benefits with employer contribution to premiums and HSA accounts.
- Additional benefits such as pet insurance, free access to the Calm app, and more to help you stay healthy: mind, body, and soul.
- Fully remote company with a monthly tech stipend to support WFH needs.
- Inclusive benefits to support you and your family, including parental leave, fertility support, adoption, and more.
- 401(k) plan with employer match to help build long-term financial security.
- Flexible PTO plus 10 company holidays and winter break (Dec 24th - Jan 1st).
- Annual learning and development allowance to attend external training sessions, classes, workshops, and conferences.
- Opportunity to make a difference in the future of education and improve the lives of students and teachers.
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