Membership Director
Location
United States
Posted
11 days ago
Salary
Not specified
No structured requirement data.
Job Description
Role Description
This role is a part of a collaborative team within a fully remote work environment. We move fast, think big, and work hard—but we also have a lot of fun doing it. The energy in our team reflects our culture: ambitious, collaborative, and full of momentum.
You’ll be at the front line of our growth—being a part of the connections we build with senior decision-makers and bringing the right people to the table for powerful, peer-driven conversations within our membership communities.
You will lead one of our Digital Marketing & Communications Boards, either the Social Media Board or new AEO Board (AI search & discoverability) supporting senior leaders at the world’s largest companies. You’ll guide peer conversations on social media and/or AEO, SEO, AI search and discoverability. Background in digital marketing is especially helpful in understanding the challenges our members navigate.
In this role you will:
- Research cutting-edge business issues to develop relevant discussion topics and facilitate valuable dialogue among senior leaders.
- Lead, facilitate, and guide complex, high-level discussions via group conference calls, 1-on-1 member connections, in-person Board Meetings, and Fast Feedback email conversions.
- Build deep professional and personal relationships with the members you serve by understanding what matters to them.
- Defend the integrity of the community by helping to enforce confidentiality and membership qualification standards for Board members.
- Partner with Member Operations to ensure members are provided with outstanding service, infrastructure, and a supportive culture.
- Manage membership account health to secure annual renewals.
Qualifications
- Stellar communication skills in all forms: Written, in person, on stage, on the phone, and in social media.
- A comfortable and natural leader of a group who can take charge of a room.
- Experienced moderator and facilitator who can lead peer-to-peer discussions for executives.
- Intellectually curious: Thrive in an ideas-oriented environment working with sophisticated content, issues, policies, and ideas.
- Similar experience with work focused on content, policy, or issues; or experience as a membership leader, community manager, moderator, or facilitator.
- Experience with senior executives at large companies in a professional context.
- Experience that demonstrates your ability to master and develop deep subject matter expertise on complex business topics -- advanced degree preferred.
Benefits
- A competitive compensation package
- A remote work model – providing you the flexibility to work from home
- A Flexible Paid Time Off Policy, 12 paid company holidays, and Summer Hours to help you recharge
- Comprehensive group benefits including health, dental vision, and flexible spending accounts to support your well-being
- Occasional opportunities to travel and experience our events in person
- Real room to grow your career in a high-growth environment where your contributions matter
Job Requirements
- Stellar communication skills in all forms: Written, in person, on stage, on the phone, and in social media.
- A comfortable and natural leader of a group who can take charge of a room.
- Experienced moderator and facilitator who can lead peer-to-peer discussions for executives.
- Intellectually curious: Thrive in an ideas-oriented environment working with sophisticated content, issues, policies, and ideas.
- Similar experience with work focused on content, policy, or issues; or experience as a membership leader, community manager, moderator, or facilitator.
- Experience with senior executives at large companies in a professional context.
- Experience that demonstrates your ability to master and develop deep subject matter expertise on complex business topics -- advanced degree preferred.
Benefits
- A competitive compensation package
- A remote work model – providing you the flexibility to work from home
- A Flexible Paid Time Off Policy, 12 paid company holidays, and Summer Hours to help you recharge
- Comprehensive group benefits including health, dental vision, and flexible spending accounts to support your well-being
- Occasional opportunities to travel and experience our events in person
- Real room to grow your career in a high-growth environment where your contributions matter
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