Membership Director

SalesSalesFull TimeRemote

Location

United States

Posted

11 days ago

Salary

Not specified

No structured requirement data.

Job Description

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

This role is a part of a collaborative team within a fully remote work environment. We move fast, think big, and work hard—but we also have a lot of fun doing it. The energy in our team reflects our culture: ambitious, collaborative, and full of momentum.

You’ll be at the front line of our growth—being a part of the connections we build with senior decision-makers and bringing the right people to the table for powerful, peer-driven conversations within our membership communities.

You will lead one of our Digital Marketing & Communications Boards, either the Social Media Board or new AEO Board (AI search & discoverability) supporting senior leaders at the world’s largest companies. You’ll guide peer conversations on social media and/or AEO, SEO, AI search and discoverability. Background in digital marketing is especially helpful in understanding the challenges our members navigate.

In this role you will:

  • Research cutting-edge business issues to develop relevant discussion topics and facilitate valuable dialogue among senior leaders.
  • Lead, facilitate, and guide complex, high-level discussions via group conference calls, 1-on-1 member connections, in-person Board Meetings, and Fast Feedback email conversions.
  • Build deep professional and personal relationships with the members you serve by understanding what matters to them.
  • Defend the integrity of the community by helping to enforce confidentiality and membership qualification standards for Board members.
  • Partner with Member Operations to ensure members are provided with outstanding service, infrastructure, and a supportive culture.
  • Manage membership account health to secure annual renewals.

Qualifications

  • Stellar communication skills in all forms: Written, in person, on stage, on the phone, and in social media.
  • A comfortable and natural leader of a group who can take charge of a room.
  • Experienced moderator and facilitator who can lead peer-to-peer discussions for executives.
  • Intellectually curious: Thrive in an ideas-oriented environment working with sophisticated content, issues, policies, and ideas.
  • Similar experience with work focused on content, policy, or issues; or experience as a membership leader, community manager, moderator, or facilitator.
  • Experience with senior executives at large companies in a professional context.
  • Experience that demonstrates your ability to master and develop deep subject matter expertise on complex business topics -- advanced degree preferred.

Benefits

  • A competitive compensation package
  • A remote work model – providing you the flexibility to work from home
  • A Flexible Paid Time Off Policy, 12 paid company holidays, and Summer Hours to help you recharge
  • Comprehensive group benefits including health, dental vision, and flexible spending accounts to support your well-being
  • Occasional opportunities to travel and experience our events in person
  • Real room to grow your career in a high-growth environment where your contributions matter

Job Requirements

  • Stellar communication skills in all forms: Written, in person, on stage, on the phone, and in social media.
  • A comfortable and natural leader of a group who can take charge of a room.
  • Experienced moderator and facilitator who can lead peer-to-peer discussions for executives.
  • Intellectually curious: Thrive in an ideas-oriented environment working with sophisticated content, issues, policies, and ideas.
  • Similar experience with work focused on content, policy, or issues; or experience as a membership leader, community manager, moderator, or facilitator.
  • Experience with senior executives at large companies in a professional context.
  • Experience that demonstrates your ability to master and develop deep subject matter expertise on complex business topics -- advanced degree preferred.

Benefits

  • A competitive compensation package
  • A remote work model – providing you the flexibility to work from home
  • A Flexible Paid Time Off Policy, 12 paid company holidays, and Summer Hours to help you recharge
  • Comprehensive group benefits including health, dental vision, and flexible spending accounts to support your well-being
  • Occasional opportunities to travel and experience our events in person
  • Real room to grow your career in a high-growth environment where your contributions matter

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