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Customer Service Agent

Customer SupportCustomer SupportFull TimeRemoteTeam 201-500H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

15 days ago

Salary

Not specified

No structured requirement data.

Job Description

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

This position is 100% work-from-home for individuals living in the state of Texas. We are currently looking for call center agents who will be dedicated to handling a large volume of calls, conducting telephone screening on a variety of both inbound/outbound calls, and engaging in positive interactions to effectively meet the needs of the customers.

Qualifications

  • Must be 18 years of age or older
  • Eligible to work in the US
  • Strong communication skills
  • Computer navigation skills

Requirements

  • Available from Monday to Friday from 8am to 9pm and Saturdays 9am to 5pm
  • Must have a quiet, home office space that is free of distractions
  • Using your own computer equipment and internet service
  • Laptop or Desktop computer with 8GB of RAM
  • Google Chrome installed
  • Operating System - Windows 11 Home or Pro with all Windows updates installed (Windows 10 is not supported)
  • Mouse and keyboard
  • USB headset with boom mic
  • Webcam (built-in or external USB)
  • PC connected via Ethernet cable or secured Wi-Fi (WPA2 Personal with a strong password)
  • Reliable internet with 100Mbps download and 20Mbps upload speed
  • 1 Monitor (minimum 19”)

Benefits

  • Starting pay is $12.00 per hour with a pay increase after 6 months of employment
  • Monthly performance bonuses
  • Full-time position
  • Virtual paid training
  • Health Insurance
  • 401(k)
  • B.Y.O.D Program

Job Requirements

  • Must be 18 years of age or older
  • Eligible to work in the US
  • Strong communication skills
  • Computer navigation skills
  • Available from Monday to Friday from 8am to 9pm and Saturdays 9am to 5pm
  • Must have a quiet, home office space that is free of distractions
  • Using your own computer equipment and internet service
  • Laptop or Desktop computer with 8GB of RAM
  • Google Chrome installed
  • Operating System - Windows 11 Home or Pro with all Windows updates installed (Windows 10 is not supported)
  • Mouse and keyboard
  • USB headset with boom mic
  • Webcam (built-in or external USB)
  • PC connected via Ethernet cable or secured Wi-Fi (WPA2 Personal with a strong password)
  • Reliable internet with 100Mbps download and 20Mbps upload speed
  • 1 Monitor (minimum 19”)

Benefits

  • Starting pay is $12.00 per hour with a pay increase after 6 months of employment
  • Monthly performance bonuses
  • Full-time position
  • Virtual paid training
  • Health Insurance
  • 401(k)
  • B.Y.O.D Program

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