Telesales Representative

Location: Northeast (Remote/Hybrid)
Schedule: Full Time
Compensation: $45,000–$60,000 base + uncapped variable compensation
 

Mission Statement — Downeast Cider

“If we create value for customers, we create value for ourselves in fulfilling work and robust compensation. This requires a world-class brand and a world-class team.”

Mission Statement — Telesales Representative

As a Telesales Representative, you are the engine of our remote sales outreach, responsible for securing new points of distribution, ensuring inventory health, and building brand loyalty without being physically in the account. Your mission is to drive volume and distribution growth by executing high-velocity outbound sales and providing best-in-class support to our retail partners via digital and phone channels.

What You'll Do

• execute high-velocity outreach: conduct 40–50 outbound sales calls daily to existing and target retail accounts.

• drive distribution: secure new points of distribution (pod) by selling our core portfolio and incremental innovation into target accounts.

• manage territory health: monitor inventory gaps and use wholesaler data to ensure our cider is always in stock and well-represented.

• own your data: maintain timely and accurate records in our crm, documenting every interaction to ensure no opportunity falls through the cracks.

• collaborate with partners: build rapport with wholesaler reps and managers to support "in the trade" success remotely.

Who You Are

You are someone who:

• digital hunter: you love the high-velocity nature of outbound sales and winning over the phone.

• brand storyteller: you can translate the quality of downeast cider into a compelling pitch without being face-to-face.

• disciplined & organized: you thrive on high activity metrics and managing a large account list with zero balls dropped.

• radical owner: you take full accountability for your volume targets and don't wait for the phone to ring.

• self-improver: you crave feedback, review your own "game tape," and are always looking for a way to sharpen your sales craft.

Bonus Points If You Have 

• have at least one year of sales experience (entry-level grads also encouraged)

• bring prior experience in the alcohol or consumer packaged goods (cpg) industry

• are proficient in g-suite and comfortable using crm software

• are "good with gifs, memes, and text messaging" to build rapport with busy buyers

What We Offer

• Unlimited PTO
   
• Paid holidays
   
• Variable compensation This role includes uncapped quarterly variable compensation with a 20% target and 40% stretch benchmark; actual earnings may exceed benchmarks based on performance
   
• 401(k) with 4% company match
   
• Health & dental insurance
   
• Company-paid short-term disability
   
• Mileage and expense reimbursement
   
• Monthly phone stipend (up to $100/month)
   
• Sales training/retreats
   
• Regular team contests with additional financial incentives
   
• Eligibility for our annual Elite Slinger’s Club trip (last year: Puerto Rico)
   
• Company-wide holiday party
   
• Cider allowance (hope your fridge is big)
   

about downeast cider:

 

we first started fermenting batches of cider up at bates college in 2011.  we have a few more teammates now.  you can now buy our cider in tens of thousands of retailers, not just a couple of bars in central maine.  it takes us 15 minutes to make a pallet of cider, not the 12 hours it took in the early days.  we’re diversifying beyond cider.  but our aim remains the same:

 

we aspire to be an enduring company. if we create value for our customers, we create value for ourselves through fulfilling work and robust compensation.  to do this requires a work class brand, and a work class team.  

 

we define our culture by seven principles.  you can read more about those principles here.

 

we like to hire the way we like our cider, unfiltered. with the understanding that we can learn and grow from each other’s differences, we are proud to hire regardless of gender, race, nationality, religion, sexual orientation, disability, age, or anything else that makes us who we are.