Family Serving Families®
Payment Clerk
Location
United States
Posted
10 days ago
Salary
Not specified
No structured requirement data.
Job Description
Role Description
This role involves handling customer-related issues through various communication channels.
- Make and answer calls from numerous sources, including the call center, to gather and verify information.
- Assist with resolving customer-related issues.
- Research, analyze, and input data.
- Report daily and/or weekly updates on special/on-going projects.
- Possess strong oral and written communication skills.
- Work as a team member and independently with limited direction.
- Maintain flexibility and the ability to work overtime as needed to meet stringent schedules and timelines.
- Proficient in data entry skills including keyboard, mouse, and 10 key pad.
Qualifications
- High school diploma or equivalent.
- At least one year of prior experience in data entry or related fields.
- Preference for individuals experienced in SDU applications.
Requirements
- Knowledge of policies and procedures involved in SDU payment processing.
- Thorough working knowledge of both the State Child Support System (CAMS) and the SMI system.
- Modern office practices, procedures, and equipment.
- Interpersonal skills using tact, patience, and courtesy.
- Ability to collect, research, and analyze data.
- Ability to plan and organize work.
- Ability to work independently and as a team member.
- Proficient in data entry skills including keyboard, mouse, and 10 key pad.
- Experience and knowledge of software such as Microsoft Word, Excel, and other Windows products.
Benefits
- Work from home!
- Paid training!
- Benefits effective after 30 days of employment.
- 401(k) employee and employer contribution.
- Gym Membership Reimbursements.
- Career Growth Opportunities.
- Exciting, Fun, and Supportive Virtual Work Environment.
- Coworkers Who Feel Like Family.
Company Description
We are an Equal Opportunity Employer. We are a Drug Free Workplace. #WeHireVets-Spouse #WelcomeVets
Job Requirements
- High school diploma or equivalent.
- At least one year of prior experience in data entry or related fields.
- Preference for individuals experienced in SDU applications.
- Knowledge of policies and procedures involved in SDU payment processing.
- Thorough working knowledge of both the State Child Support System (CAMS) and the SMI system.
- Modern office practices, procedures, and equipment.
- Interpersonal skills using tact, patience, and courtesy.
- Ability to collect, research, and analyze data.
- Ability to plan and organize work.
- Ability to work independently and as a team member.
- Proficient in data entry skills including keyboard, mouse, and 10 key pad.
- Experience and knowledge of software such as Microsoft Word, Excel, and other Windows products.
Benefits
- Work from home!
- Paid training!
- Benefits effective after 30 days of employment.
- 401(k) employee and employer contribution.
- Gym Membership Reimbursements.
- Career Growth Opportunities.
- Exciting, Fun, and Supportive Virtual Work Environment.
- Coworkers Who Feel Like Family.
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