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Role Description

The Senior HR Generalist is a versatile, experienced HR professional responsible for delivering advanced HR support and guidance across all areas of Human Resources. This role encompasses higher-level duties, with a primary focus on Talent Acquisition to include technology recruitment. The role may potentially include complex employee relations, project leadership, full cycle recruiting, and cross-functional collaboration. The Senior HR Generalist may be assigned work from any HR discipline and is expected to assist centers of excellence and mentor other HR team members.

• Manage the full recruitment lifecycle, including job postings, sourcing, screening, interviewing, and extending offers for all technology roles and additional roles assigned throughout the organization.
• Act as candidate advocate and consultant to the hiring manager.
• Negotiate offers by partnering with hiring manager, senior management, and others as necessary.
• Lead the proactive forming of talent pipelines for high skill/high demand positions by identifying and cultivating relationships with passive talent and acting as a brand ambassador for BCBSNE.
• Partner with HR business partners, talent development team, and company leadership to anticipate upcoming positions due to skill gaps, attrition, retirements, or future talent needs.
• Develop and implement innovative sourcing strategies to attract high-potential candidates, utilizing various channels such as social media, job boards, university relations, networking events, and employee referrals.
• Provide front-line leadership support, consulting with managers and employees on complex HR matters based on the area assigned (e.g., employee relations, benefits, compensation, or recruitment).
• Lead or support advanced HR projects, which may include performance management, merit processes, job description development, full cycle recruitment, and organizational initiatives.
• Manage sourcing, onboarding, and offboarding processes for employees and contractors as assigned.
• Administer and optimize HR systems (e.g., LMS, HRIS), troubleshoot issues, and collaborate on system enhancements for your assigned area/s.
• Conduct and analyze compensation, job leveling, and pay practices, partnering with department leaders.
• Facilitate documentation and process improvements for cross-training and operational efficiency.
• Serve as a resource for centers of excellence, supporting specialized HR functions as needed.
• Generate and interpret reports from HR systems to inform decision-making and strategy.
• Ensure compliance with HR policies and procedures and contribute to policy development and employee investigations as applicable.

Qualifications

• Bachelor’s degree in Human Resources or related field, or equivalent experience.
• 3+ years of progressive HR experience, including employee relations, talent acquisition, project leadership, or related experience, based on area of assignment.
• Advanced communication and interpersonal skills; ability to consult and influence at all levels.
• Proven ability to handle complex issues and make decisions with broader organizational impact.
• Experience with HR systems (e.g., ATS, LMS, HRIS) required.
• An equivalent combination of education and experience may be substituted for this requirement.
• The ability to meet or exceed the attendance and timeliness requirements of their departments.
• The ability to work well in a team environment and be capable of building and maintaining positive relationships with other staff, departments, and customers.

Requirements

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• Reasonable accommodations may be made to enable