• Establish relationships with engineering, SRE, DevX, and security teams acting as their technical resource throughout the pre-sales cycle. • Work side-by-side with our account executives to technically scope opportunities and partner on pre-sales engagement. • Understand and empathize with service architecture hurdles and headaches, delivering valuable technical solutions • Guide prospects in implementing Cortex best practices and delivering ad hoc product sessions. • Implement internal solutions or enhance processes that improve quality of life for other sales engineers on the team. • Provide guidance and feedback to engineering and product development teams from experiences in the field. • Ensure the technical win for Cortex with tailored product demonstrations, guided enablement and onboarding, as well as routine technical office hours. • Work strategically and creatively to ensure the prospect’s success during implementation, devising innovative solutions when appropriate. • Attend conferences, helping to evangelize Cortex to the engineering community. • Up to 50% travel required. • Coach, mentor, train, and provide feedback to more junior members and additionally your peers on the Sales Engineering team