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Customer Success Manager
Location
United States
Posted
10 days ago
Salary
Not specified
Job Description
Job Requirements
- 2+ years in a customer relationship role, including managing a book of business made up of SMB and Mid-market customers
- Demonstrated skills in customer adoption and managing relationships to ensure client satisfaction for managed services and / or a SaaS organization
- Strong oral and written communication skills with the ability to conduct presentations to Executives and large groups
- Organized with exceptional follow-through
- Experience with Salesforce and/or customer management analytics software preferred
- Bachelor’s degree or equivalent experience
Benefits
- Top-tier Medical, Dental, and Vision benefits, including FSA
- Life Insurance, AD&D, STD, and LTD benefits
- EAP and monthly wellness stipend for your physical and mental health
- 401(k) retirement plan to save for your future
- Paid Holidays, including a Winter Break for your rest and relaxation
- New hire stipend to cultivate a better work environment
- All expenses paid company off-sites and free lunch biweekly at Company meetings
- Learning & Development benefits for continuous learning
- MacBook Pro or equivalent laptop for your productivity
- Hybrid schedule to manage your personal obligations
- Flexible remote work environment
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