Anatomy IT

The Account Manager acts as the primary sales and relationship liaison, providing direction on technical roadmaps including workstations, servers, storage, and networking, while developing trusted advisor relationships with customers. Responsibilities include monitoring customer health, mitigating churn risk, maintaining sales forecasts, and actively seeking upsell and expansion opportunities within the existing customer base to attain annual sales quotas.

The Director leads and coaches the presales and quoting team, establishing clear standards for solution quality, scope integrity, and pricing discipline across all offerings. This role involves serving as the senior escalation point for design decisions while remaining hands-on in complex, high-value opportunities.

The Cybersecurity Analyst is responsible for implementing, integrating, administering, automating, documenting, and reporting on security services and tools across diverse client environments. Key duties include managing incident response, security awareness training, monitoring dark web activity, and overseeing security systems like SIEM and EDR.