CenterWell

The Care Manager ensures optimal continuity of care for patients transitioning into and out of services by acting as a representative for Company Home Health and facilitating patient follow-up. Responsibilities include navigating healthcare options, providing patient education on post-acute offerings, and making clinical level of care determinations.

The Care Delivery Tele Sales Agent is responsible for converting Medicare-eligible callers into patients through telephonic conversations, proactively addressing member needs and questions while providing stellar customer service. This role involves actively describing services, selling the clinical care model, and accurately documenting interactions across multiple CRM systems.

The agent is responsible for converting Medicare-eligible callers into patients by receiving inbound calls and making outbound calls to educate prospects on the value proposition, features, and benefits of membership. This involves acting as the first point of contact, anticipating needs, and partnering with sales teams to convey value-added information for informed decision-making.

Provides resolution or outreach for resolution on prescriptions that are incomplete, invalid, or contain clinical issues preventing the fulfillment of the request Decisions based on interpretation of area/department policy and methods for completing assignments Works within defin...

This role involves leading a team of WFM Reporting Analysts while simultaneously performing advanced operational analysis, focusing on data architecture and metric reporting for call center and back office operations. Key duties include managing the reporting ecosystem, defining operational metrics as the 'Source of Truth', and translating complex data into actionable business narratives for stakeholders.

The Senior Pharmacy Sales Executive is responsible for leveraging geographic analysis to engage with physician offices, influencing them to route specialty drug prescriptions to Company Specialty Pharmacy to increase orders and revenue. This role involves building relationships with medical clinic staff, conducting sales calls, and providing education on specialty pharmacy medication options for patients.

The Care Delivery Tele Sales Agent converts Medicare-eligible callers into patients by telephonically describing services and selling the clinical care model. This role involves proactively anticipating member needs, providing stellar customer service, and accurately documenting interactions across multiple CRM systems.

The agent conducts telephonic selling activities within a care delivery setting, focusing on converting Medicare-eligible callers into patients by describing services and the clinical care model. Responsibilities also include proactively anticipating member needs, providing stellar customer service, and accurately documenting interactions across multiple CRM systems.

The Specialty Operations Pharmacy Technician 2 supports Pharmacists in Specialty Rx medication preparation by dispensing Specialty Rx medications. This role involves performing varied activities and moderately complex administrative, operational, and customer support assignments....

The Patient Assessment and Navigation Professional oversees the enrollment, education, engagement, and activation duties for Humana's Primary Care Organization. Contributes to business strategy by understanding benefit offerings to ensure enrollment success Identifies member educ...