Community Care, Inc.

Manage invoicing for members, calculate expected revenue, resolve discrepancies, and provide exceptional customer service while ensuring timely collection calls and monitoring account aging for efficient financial operations.

This role involves providing on-the-job training, orientation, and ongoing feedback to new Care Managers regarding their assigned caseloads and job tasks. The mentor also serves as a resource, communicates progress to the supervisor, and coaches staff to achieve evidence-based practice while supporting talent retention.