Cottingham & Butler

Member Service Coordinators are responsible for providing exceptional customer service to participants in the company's wellness program via phone, email, and chat, while also supporting advocacy services to help members navigate their benefits. Core activities include answering product/service questions, assisting with administrative tasks like processing forms, and providing feedback for process improvements.

Member Service Coordinators provide exceptional customer service, supporting participants through their company’s wellness program and addressing any inquiries or concerns related to our wellness initiatives. Additionally, this role is the forefront of our advocacy services, he...

Coaches will join a telephonic health coaching team to help individuals set and achieve goals targeting fitness, nutrition, weight, stress, and health management. This involves reviewing Health Risk Assessment results and working telephonically to establish strategies for success.

Coaches will impact positive lifestyle changes by assisting individuals in setting and achieving goals related to fitness, nutrition, weight, stress, health, and life issue management. This coaching is delivered telephonically and via e-coaching, driven by comprehensive Health Risk Assessment results reviewed by health professionals.

Do you have a passion for wellness and for coaching people to drive change in their behavior? We will be adding a bilingual health coach to our telephonic health coaching team! Our coaches help impact positive change in lifestyle decisions by helping individuals set and achieve g...

Do you have a passion for wellness and for coaching people to drive change in their behavior? We will be adding a health coach to our telephonic health coaching team! Our coaches help impact positive change in lifestyle decisions by helping individuals set and achieve goals that ...

The supervisor is expected to ensure team accountability through regular, high-quality feedback and maintain key performance metrics, including achieving monthly Quality Service Review scores of 90% or higher. Responsibilities also involve arranging monthly team meetings for alignment, training, and fostering collaboration while actively mentoring adjusters.

The Utilization Management Assistant handles first-level calls in Utilization Review, evaluating certification requests against group-specific requirements. They are responsible for reviewing medical records, coordinating with providers, and ensuring cost-effective care aligns with clinical guidelines and insurance rules.

The Utilization Management Assistant will answer first-level calls in Utilization Review, evaluating certification requests against group-specific requirements and triaging calls to determine if a Utilization Review Nurse is needed. Responsibilities include reviewing medical records, coordinating with healthcare providers, and ensuring cost-effective care aligns with clinical guidelines and insurance mandates.

Are you an RN who is passionate about improving patient outcomes and making a meaningful impact through care coordination? We are seeking a dedicated Condition Management Nurse to join our Health & Wellness team. This is an excellent opportunity for nurses who enjoy patient educa...