Empower AI Inc.

The role involves supporting the design, implementation, monitoring, and management of network circuits and devices, focusing on the implementation and coordination of wired and wireless network equipment across numerous global sites remotely. Responsibilities include engineering Netscaler for mission-critical systems and end-user Wi-Fi authentication, supporting SD-WAN sites, and managing LAN/WAN routing protocols and WLAN infrastructures.

The Customer Service Representative I will contact providers to expeditiously obtain required medical record documentation, using clear communication to avoid misunderstandings. Responsibilities include requesting records, responding to inquiries professionally, serving as a liaison, processing rejected records, and maintaining competency through required training.