firsthand Health

The Coding & Billing Specialist is a critical, full-time, salaried position within firsthand’s clinical documentation team. This role is a foundational hire, offering the opportunity to define key processes and program elements for comprehensive and accurate coding of clinical se...

The Coding & Billing Specialist will perform day-to-day encounter coding for services, procedures, diagnoses, and treatments, ensuring all assigned codes are accurate and supported by clinical documentation. This role also involves preparing and submitting claims, correcting rejections, managing Accounts Receivable, and serving as the subject matter expert on billing systems.

The Outreach Specialist will perform initial and ongoing telephonic outreach to individuals and community providers, acting as the primary point-of-contact to ensure they understand the care model and are connected to their local Peer Recovery Specialist (firsthand Guide). Responsibilities include scheduling appointments, building trust by addressing immediate needs, and facilitating ongoing connection to supportive services through advanced engagement techniques.

The Director of Healthcare Economics & Analytics is a senior leader responsible for shaping how the organization measures, interprets, and improves the financial and clinical performance of its value-based care programs. This role combines actuarial modeling, healthcare economics...

As our IT Support Specialist, you will serve as the first point of contact for employees needing technical support, onboarding assistance, or help navigating our core systems. You will provide Tier 1 support, assist with onboarding, daily IT operations, and help ensure team membe...