Jovia Financial Credit Union

The representative will handle member and non-member telephone calls across multiple queues, addressing inquiries about credit union products, services, and processing various account transactions while ensuring information security. Responsibilities also include processing external payments, assisting with live chats, cross-selling products, and meeting productivity and quality goals.

The representative will handle member and non-member telephone calls across multiple queues, addressing inquiries about credit union products, services, and processing various account transactions while ensuring information security. Responsibilities also include processing external payment requests, assisting with live chats, cross-selling products, and meeting productivity and quality goals.