Record360, LLC
Remote Jobs
We believe that every person deserves simple technology tools that just work. Our mission is to help businesses feel confident sharing high value assets (i.e., equipment, trucks, cars) by providing them with simple tools to inspect, protect and manage their fleets and build relationships of trust with their customers. We aspire to provide amazing experiences to our customers, build simple and impactful products, and become the best versions of our personal and professional selves. Our asset maintenance platform is used by thousands of equipment, truck, and car rental shops and we’re growing fast.
2 Jobs
Account Manager
Record360, LLCWe believe that every person deserves simple technology tools that just work. Our mission is to help businesses feel confident sharing high value assets (i.e., equipment, trucks, cars) by providing them with simple tools to inspect, protect and manage their fleets and build relationships of trust with their customers. We aspire to provide amazing experiences to our customers, build simple and impactful products, and become the best versions of our personal and professional selves. Our asset maintenance platform is used by thousands of equipment, truck, and car rental shops and we’re growing fast.
This role involves supporting senior team members in managing client relationships, ensuring customer satisfaction, and driving the adoption of Record360’s software solutions. Key duties include identifying upselling opportunities, managing client portfolios, building strong relationships, and collaborating with internal teams to resolve issues.
Customer Support Manager
Record360, LLCWe believe that every person deserves simple technology tools that just work. Our mission is to help businesses feel confident sharing high value assets (i.e., equipment, trucks, cars) by providing them with simple tools to inspect, protect and manage their fleets and build relationships of trust with their customers. We aspire to provide amazing experiences to our customers, build simple and impactful products, and become the best versions of our personal and professional selves. Our asset maintenance platform is used by thousands of equipment, truck, and car rental shops and we’re growing fast.
Your mission is to lead and elevate a high-performing Support team that delivers exceptional, technically strong customer experiences. In this role, you will manage and develop a team of three Support Representatives, ensuring consistent coverage, quality, and responsiveness acro...