Stedi

The technical writer will research topics customers want to learn about by sourcing ideas from support requests, sales calls, and community posts. Responsibilities include producing and publishing engaging written technical content such as blog posts, newsletters, documentation, and website copy.

The role involves researching topics customers want to learn about from various internal sources and producing engaging, world-class technical video content, including product demos, podcast episodes, and social media shorts. The creator will also be responsible for measuring content impact based on metrics like inbound leads and adjusting strategy accordingly.

Video Producer creating technical videos for healthcare developers

Create technical content for healthcare as a key component of a SaaS company

Support new customers from initial concept through production to ensure rapid processing of claims and eligibility checks, while triaging customer requests regarding product usage or payer responses. Identify product gaps, relaying well-documented issues to product and engineering teams, and contribute to external documentation and internal runbooks.

Business Operations team builder-operator at leading healthcare clearinghouse

The Strategic Account Manager will serve as the primary commercial contact for major customers, managing expansion opportunities through upsells, cross-sells, and renewals within the CRM. This involves driving revenue expansion from ideation to execution, including technical validation and contract finalization, while interfacing daily with customer leadership and technical teams.

We’re hiring a builder-operator to join our Business Operations team and work directly with Finance, Legal, Ops, and Recruiting to scale the systems and processes that run Stedi. This role spans tools, numbers, and documentation – we want a hands-on builder who’s also comfortable...

Senior Accountant managing accounting operations for a healthcare clearinghouse company

We’re growing our Customer Success Engineering team. This team is the face of the organization. You’ll work directly with customers to help them get the most out of Stedi, and you’ll bring what you learn back to the rest of the company to shape how we build and improve the produc...