Transcarent

The Care Advocate Outbound I acts as a trusted resource to engage members with Company and enroll them in targeted programs, ensuring members receive the right care at the right time. Responsibilities include making high volumes of outbound calls, educating members on service benefits, collecting history, triaging cases, and meeting qualitative and quantitative targets.

Senior Business Process Analyst supporting Transcarent’s Care Delivery operating model

The Senior Business Process Analyst will analyze, define, and document business requirements, facilitating planning sessions to draft process flows and translating clinical/operational needs into actionable requirements for Product and Technology teams. This role supports the optimization of clinical and operational workflows for scalable, high-quality virtual care while partnering with leaders to design future-state workflows and drive measurable improvements.

This role involves owning the strategy and roadmap for Voice AI as a primary entry point for member support, focusing on containment, resolution, and safe escalation paths. The manager will also own Voice AI workflows for providers regarding eligibility and coverage, ensuring accuracy and reliability.

The Clinical Educator develops and implements standardized orientation curriculum and ongoing educational offerings to drive operational efficiencies, maintain clinical standards, and meet regulatory requirements like NCQA. This role involves all aspects of clinical education, including analysis, planning, design, development, implementation, and evaluation to ensure operational success.

About this role Transcarent is seeking a Regulatory Specialist with deep expertise in privacy regulations and health care compliance to support our rapidly expanding digital health and clinical services ecosystem. This role will play a critical part in ensuring Transcarent’s solu...

UX Design Intern working on health and care related projects at Transcarent

Senior Accountant for Transcarent's Corporate Accounting team

About this role Transcarent’s AI and WayFinding team is at the forefront of building our next-generation products, including the WayFinding Care Assistant and AI platform. These solutions are rapidly scaling across multiple systems, teams, and client implementations. We are looki...

Product Management Intern focused on member engagement strategies