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Role Description

The Title Assistant job family applies to a wide range of administrative or support duties that broadly support residential, commercial and/or industrial title processes.

• Collates and gathers information, responds to inquiries, and reviews and validates the accuracy and completeness of data.
• Provides customer service to external clients and field escrow offices.
• May act in a liaison role and work with multiple parties to coordinate the resolution and completion of the title process.
• May also be in a specialized support role that supports the title process.
• Employees gain skills and experience and can complete most tasks with little instruction.

Qualifications

• High School diploma or equivalent
• 2+ years title industry experience

Requirements

• Experience with MS Office suite
• Excellent verbal/written communication skills
• Able to maintain professionalism and a positive service attitude at all times
• Strong detail orientation
• Customer service orientation
• Exercises good judgment
• Working knowledge of company and/or client operating systems

Benefits

• Comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave
• Employee stock purchase plan