• Employee Lifecycle Operations: Run onboarding, transitions, and offboarding logistics coordinating steps across teams, managing documentation, and keeping workflows organized and on track. • Employee Experience & Support: Serve as the first point of contact for employee questions, providing responsive, high-quality support and improving “moments that matter” across the employee journey. • Streamline & Uplevel Processes: Continuously improve and optimize People Ops processes and systems to increase efficiency and scalability. • People Systems, Data & Insights: Own day-to-day People systems administration - serving as the point person for People systems, ensuring clean and accurate data, and supporting reporting and metrics to inform decision-making as we scale. • Compliance Champion: Help keep us compliant by staying on top of employment laws, managing documentation, maintaining People policies, and implementing processes that align with regulations. • Knowledge & Enablement: Own and continuously improve the People Ops knowledge base in Chainweb (our internal wiki) so People processes, policies, and FAQs are clear, current, and easy to find. • Leave Administration Lead: Manage leave administration by tracking employee leave balances, processing leave requests, and ensuring alignment with applicable leave policies and local regulations. • Benefits Support: Help employees navigate enrollment and resources, partner closely with the Benefits team to keep benefits information accurate and up to date, and escalate complex issues as needed. • Cross-Functional Partner: Act as a liaison between People, Finance, IT, and other teams to drive operational excellence.