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Role Description

The Sales Development Representative, Enterprise is responsible for delivering new opportunities to account executives by qualifying leads and developing them to have conversations with the sales team. The SDR plays a crucial role in ensuring that leads are effectively nurtured and transitioned to the sales team for further engagement.

• Promptly responding to and managing leads generated from marketing efforts, ensuring timely and effective follow-up
• Actively engaging in outbound sales activities to generate interest and create sales opportunities with new clients from a targeted list
• Proficient use of CompTIA business systems to organize, track, and optimize engagement with potential clients
• Establishing and nurturing relationships with potential clients through consistent and personalized communication
• Working closely with the marketing team to understand campaign details and provide a solid feedback loop for continuous improvement
• Build a working relationship with the sales team to ensure a smooth transition of qualified leads to the Account Executives
• Monitoring and reporting on lead engagement activities and outcomes, using data to inform and improve sales tactics
• Continuously upskill and stay current with CompTIA's product offerings ensuring a comprehensive understanding of all CompTIA products and services

Qualifications

• Highly driven and organized with a proactive approach to meeting and exceeding daily task objectives
• Strong verbal and written communication skills, crucial for engaging potential customers and articulating the value proposition
• Ability to consistently evaluate and enhance approaches and processes for better efficiency and effectiveness
• Demonstrates a proactive approach to sales, focusing on initiating contact and driving opportunities
• Skilled in using CRM and sales tools, enabling efficient lead management and follow-up
• Ability to build and maintain relationships, understand prospect needs, and effectively position solutions
• Strong organizational skills to manage multiple tasks and prioritize effectively, while employing critical thinking and a commitment to continuous improvement
• Shows humility by being open to feedback and learning from others. Quickly adapts to changing circumstances and identifies areas for enhancement
• Works well in a team environment, ensuring alignment with the broader sales and marketing strategies

Requirements

• Degree preferred but not required for the role
• 1+ years of direct experience in related field

Key Performance Metrics

• Number of engagements
• Percentage of qualified leads presented to sales
• Response times to customer wins and calls to action
• Revenue earned from immediate sales opportunities