This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

The Expansion Account Executive, Mid City is responsible for driving revenue growth and long-term value within Axon’s existing customer base by expanding adoption across Axon’s full ecosystem of hardware, software, and connected solutions.

• This is a quota-carrying, field-based role focused on deepening partnerships with agencies already using multiple Axon products.
• Identifying new use cases, unlocking additional stakeholders, and positioning Axon as a long-term strategic technology partner.

Success in this role requires the ability to:

• Expand existing relationships by aligning Axon’s ecosystem to evolving agency priorities.
• Navigate complex government organizations to uncover growth opportunities across departments and units.
• Lead strategic account planning and multi-year expansion roadmaps.
• Orchestrate cross-functional Axon resources to drive measurable customer outcomes.
• Balance commercial growth with customer satisfaction, adoption, and retention.

Your Day-to-Day:

• Own a portfolio of existing Axon customers and drive year-over-year revenue expansion.
• Develop and execute long-term account growth strategies across hardware, software, and services.
• Identify expansion opportunities through workflow discovery, usage analysis, and stakeholder mapping.
• Build relationships with executive sponsors, operational leaders, procurement, and IT stakeholders.
• Lead value-based conversations that connect Axon solutions to agency outcomes and ROI.
• Partner with Customer Success, Sales Engineering, and Product teams to accelerate adoption and expansion.
• Manage renewals, expansions, and contract growth in alignment with customer objectives.
• Accurately forecast pipeline, expansion opportunities, and renewal risk.
• Maintain detailed account plans, opportunity tracking, and customer insights in Salesforce.
• Deliver solution demonstrations, business reviews, and roadmap discussions as needed.
• Serve as the primary owner of the customer relationship and overall account growth strategy.

Qualifications

• Bachelor’s degree or equivalent applicable experience.
• 4+ years of experience in a quota-carrying sales role, with demonstrated success in account expansion, upsell, or enterprise account management.
• Experience managing complex, multi-stakeholder accounts.
• Strong consultative selling and account planning capabilities.
• Salesforce or equivalent CRM experience.
• Field sales experience preferred.
• Proven ability to grow revenue within existing accounts over time.
• Strong business acumen, curiosity, and long-term relationship orientation.

Benefits

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Compensation

The compensation for this role is made up of uncapped commissions and a starting base pay between USD 58,500 in the lowest geographic market and USD 93,600 in the highest geographic market. On average, the national commissions target for this role is 165,000 USD.

On-Target Earnings (OTE) for this role will be a combination of base pay + the commissions target.

The actual base pay is dependent upon many factors, such as: experience, training, transferable skills, work experience, business needs and geographic market demands and often a combination of all these factors.

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion.