• Responsible for growing the existing accounts(s) assigned by identifying new opportunities • Contributes to new business development activities within the account team • Day-to-day client contact (central point of contact) • Manage multiple pharma manufacturer clients • Demonstrates ability to think proactively about client strategies and lifecycle management • Stays educated on client therapeutic area, products, strategy, and competitive space • Continues to learn and applies knowledge to reviews of content and demonstrates understanding through internal and client communication • Proactively manages relationship with clients and seeks opportunities to strengthen/build new relationships • Demonstrates interest and aptitude in providing strategic recommendations with client • Ensures client expectations are met on all levels of project and overall account activity by maintaining ongoing communication (written and verbal) with client and account team members • Work with the internal account team to develop detailed and effective plans and monitor all aspects of project lifecycle, including scope, change and delivery • Independently leads and facilitates client status meetings and provides timely follow-up on deliverables • Adapts and navigates with ease whether it’s a client process or change in direction on a project • Ability to communicate clearly and concisely in verbal and written form with limited to no oversight • Independently identifies when a tactic is not meeting its objectives • Identify and communicate alternate approach to internal team and client • Prepares statements of work (SOW) for new business or new projects • Participates and contributes to brainstorm sessions where new and innovative tactics are designed • Conveys credibility and maintains positive, professional image both internally and externally • Demonstrates solid presentation skills to client audiences