Job DetailsJob Location: First Bank & Trust of Memphis - Colorado Springs Campus - Colorado Springs, CO 80920Position Type: Full TimeSalary Range: $57,784.00 - $100,000.00 Base+Commission/yearPosition: Manager, Mortgage Branch
Reports To: President, Commercial & Rural Residential Division
Location: 7450 Campus Drive, Suite 210, Colorado Springs, CO 80920
Remote: Yes
Exempt: Yes
Compensation: Base Salary + Commission
BANK19, a division of First Bank and Trust of Memphis, offers a comprehensive benefit package and PTO (paid time off) for eligible employees. The benefit package includes Health, Dental and Vision Insurance, options to participate in a Health Savings Account, Flexible Spending Account, Life and AD&D coverage, voluntary Supplemental Life, voluntary Short-Term, Long-Term Disability and Supplemental insurance. In addition, eligible employees have the option to participate in a company retirement plan.
Role Overview
The Mortgage Branch Manager is a key leadership position responsible for the personal production, team management, and strategic growth of the branch. This role is a critical driver of success, ensuring that the branch operates in compliance, with professionalism and excellence in customer service. A dynamic and experienced professional is required to lead a team and expand the market share in a fast-paced environment.
Essential Functions:
• Maintain personal loan production at or above minimum loan volume and quality targets.
• Structure loan applications and terms to meet the goals of both the client and the Company.
• Develop a personal pipeline and lead strategic initiatives, sales development, and branch production in alignment with corporate targets.
• Oversee and manage production goals by actively recruiting and developing licensed Loan Officers and staff for the branch.
• Review monthly commission worksheets and prepare production projections to keep branch results in line with expectations.
• Develop and maintain a network of relationships with new and existing clients.
• Promote the image and reputation of the company to expand market share.
• Assist and cooperate with corporate management on various initiatives and to respond to investor inquiries.
• Originate mortgages and sell mortgage loan products and services to residential customers.
• Guide clients through the loan process, educating them on available loan types and ensuring their satisfaction throughout the transaction.
• Perform other duties as assigned.
Knowledge Skills and Abilities
Thorough understanding of conventional, FHA, VA, and USDA loan products and regulations. Strong understanding of mortgage industry regulations, guidelines, and compliance standards.
In-depth knowledge of mortgage loan products and the entire loan origination process.
Demonstrated knowledge of financial management, including commission calculation.
Exceptional leadership, mentorship, and team development skills.
Excellent sales, business development, and relationship-building skills.
Strong analytical and problem-solving skills to structure complex loan applications.
Excellent communication skills for client education, team management, and corporate interaction.
Ability to maintain personal loan production while simultaneously managing a branch and a team.
Ability to recruit, hire, and manage a team to meet and exceed production goals.
Ability to operate with a high degree of financial responsibility.
QualificationsExperience & Education
Bachelors’ degree in finance, business, or economics (or equivalent experience), 3–5 years of mortgage banking experience, and 2–3 years of supervisory, sales, or operational experience.
Physical Requirements
This is a primarily sedentary position, involving prolonged periods of sitting at a desk and working on a computer.
This role may require driving to and from various locations for community networking and business development activities.
A high level of mental fortitude, including the ability to manage, lead and motivate a sales team, and navigate challenging client and corporate interactions is required. Must be able to maintain composure and solve problems under the consistent expectation of meeting monthly sales goals.
BANK19 is an equal opportunity employer. All candidates for employment are considered equally, and no distinction is made based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender identity, gender expression, marital status, genetic information, or veteran status. BANK19 is also committed to providing qualified applicants and employees reasonable accommodation, when necessary, to enable the individuals to complete the application process and/or perform the essential functions of the job. An applicant and/or employee requiring reasonable accommodation to perform any essential job function should contact Human Resources.