Hilb Group

Your challenges, our solutions

Account Manager

Account ManagerSalesFull TimeRemoteTeam 1,001-5,000Since 2009H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

8 days ago

Salary

Not specified

Associate DegreeExperience acceptedEnglish

Job Description

• Develop scope, implementation plan and timeline for all assigned accounts. • Manage onboarding clients on to internal benefit administration technology platforms through regular calls with clients and internal partners providing status reports and timeline management through post enrollment. • Partner with cross-functional departments for allocation of resources for case implementation. • Develop and maintain client, broker relationships, and ensure NEP services are maintained. • Create renewal strategy and recommendations to sales team and broker books. • Record and track progress on a weekly basis, providing status updates to management through project management systems and CRM. • Embrace and be open minded to new tools and processes and learn how to effectively use them in position. • Proactively identify opportunities for process improvement, best practices, and growth.

Job Requirements

  • Two year college degree in related field or equivalent experience preferred
  • Licensed insurance broker or ability and willingness to obtain license within one year of assignment
  • Proven customer service skills
  • Excellent phone skills, organizational skills, computer and keyboarding skills; knowledge of word processing with Microsoft Windows and Office experience
  • Ability to work within a team environment
  • Ability to self-direct the completion of job duties
  • Previous experience using agency management system preferred
  • Able to effectively handle multiple tasks, including using multiple software applications.
  • Strong technical skills including coverage terms & conditions.
  • Critical thinking skills and ability to resolve issues or offer solutions with a high degree of accuracy and focus on customer service and account rounding.

Benefits

  • Company Paid Life Insurance
  • Long-Term and Short-Term Disability
  • Medical, Dental, Vision and FSA/HSA plans
  • 401(k) with company match
  • Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits
  • Generous PTO
  • An awesome team of professionals!

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