• Oversees employees in functions of the Business Development team/department • Oversees the development of productive agency plant(s)/territory(ies) • Accountable for the development of marketing plans for assigned territory(ies) • Oversees staff in prospecting, appointing, and managing agency relationships • Responsible for marketing and providing strategic training on company products and services • Serves as a technical expert and ensures staff can interpret and explain products to agencies • Analyzes and maintains competitive information • Ensures high level of customer service • Responsible for performance and coaching of staff