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Role Description

As the SBA Loan Closer III – Team Lead you will be responsible for supervising a group of SBA Loan Closers and ensuring accurate and timely review of SBA loan transactions, ensuring all items needed for closing are obtained, and all collateral is perfected appropriately. Your duties will include coordinating with the SBA lenders, Credit Administration, Loan Operations, Bank Counsel and Customers on loan closing transactions. You will remain current on SBA SOP regulations, compliance with all Bank policies and procedures, and all applicable state and federal banking regulations.

• Provide oversight and supervision to a team of SBA Loan Closers
• Coach and train staff and provide career development and learning opportunities
• Assign loans to Closers via the nCino system upon approval
• Manage a workload that includes multi-tasking and the ability to prioritize any conflicting issues
• Interact with underwriters, referral partners, borrowers, attorneys, and other 3rd party vendors as needed to ensure all conditions are met for closing
• Review title commitments, title searches, other real estate related documents, entity documentation and legal documents of borrowers and ensures all Bank and SBA requirements have been met
• Request and review all loan documentation from Bank Counsel for various types of loans including, but not limited to, SBA 7(a), Express Line of Credit and potential SBA 504
• Assist Post-Closing department, when necessary, clearing any exceptions within the approved time periods
• Remain current on all pending and proposed regulatory changes affecting compliance and SOP with SBA
• Provide a high level of customer service to both internal and external customers
• Run various reports to track weekly production as well as Closer’s pipeline
• Recommend changes to processes and increased efficiencies to management
• Perform other duties as assigned

Qualifications

• A minimum of five years of SBA loan closing experience in a high-volume environment; in the absence of five years of SBA loan closing experience, a minimum of two years of SBA loan closing experience combined with at least six years of prior loan closing experience in mortgage or commercial lending.
• Associates degree or Paralegal Certificate required, Bachelor’s degree preferred. Relevant and commensurate work and experience in the SBA Lending industry will also be considered.
• Prior experience leading or managing a team is preferred
• Subject Matter Expert of Loan Closing processes and required documentation
• Ability to mentor and train junior staff
• Knowledge of various legal entity borrowing and deal structures
• Knowledge of Flood Insurance Compliance and required documentation
• Excellent written and verbal communication skills
• Interpersonal skills to interact positively and effectively with all levels of employees, management, and third parties
• Possess excellent multi-tasking skills
• Ability to think outside the box to ensure proper due diligence is performed
• Capability of working effectively under limited supervision in a fast-paced environment
• Ability to identify issues and opportunities and explore solutions
• Ability to meet strict timelines and service level agreements
• Strong PC skills required along with an ability to quickly learn new systems

Working Conditions/Demands

• Professional office setting.
• Primarily sedentary position requiring long periods of time working at a computer.
• Must be able to move throughout the office and buildings to obtain or relay information.
• Must be able to perform the essential functions of the position with or without reasonable accommodation.

Benefits

• Medical, Dental, and Vision Insurance for Full-Time employees - Eligibility begins on day one of employment
• 401(k) Retirement Plan with Generous Match for Full-Time and Part-Time employees - Eligibility begins on day one of employment
• Professional Development Reimbursement
• At Least 3 Weeks Paid Vacation Annually - For New Employees, Paid Vacation is Adjusted Based on Start Date
• Eleven Paid Holidays
• Paid Volunteer Time
• Annual First Internet Bank-branded merchandise allowance