hims & hers offers a modern approach to health and wellness.
Customer Support Agent
Location
United States
Posted
8 days ago
Salary
$19 / hour
Job Description
Job Requirements
- 2+ years experience providing customer service, preferably in healthcare industry
- 2+ years experience working from home in a quiet, distraction free environment
- A high school diploma or equivalent; a degree in a related field is a plus
- Exceptional customer service skills with a passion for helping others
- Strong communication skills, both written and verbal, with the ability to convey information clearly and empathetically
- The ability to multitask and navigate multiple digital platforms efficiently
- A positive attitude and the ability to work well in a team environment
- The flexibility to adapt to a fast-paced, dynamic work setting
- A commitment to maintaining confidentiality and handling sensitive information with discretion
- Willing and able to work autonomously in a remote setting and able to stay proactively engaged with the wider team
- Willingness and ability to work non-standard business hours, including weekends, evenings & holidays
Benefits
- Company offers outstanding benefits
- Comprehensive Total Rewards package
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