• Serve as the first point of escalation for issues, questions, exceptions, and edge cases related to the execution of Sales and Client Management workflows • Own the intake and execution of ad-hoc data requests, building reports and performing rapid-response analysis to help leadership make real-time decisions • Partner with GTM Systems & Data to ensure data integrity within Salesforce and our GTM stack by performing regular hygiene tasks and identifying data gaps • Assist Revenue Operations Managers in the design and documentation of new processes, helping to map out the detailed logic for complex workflows • Maintain and update recurring performance dashboards to ensure every member of the revenue team has the visibility they need to track progress against goals. • Refining and tracking key performance metrics to understand and measure the performance of Garner’s commercial organization