• Architect and own the most impactful KPIs & insights associated with each stage of the Customer lifecycle across a diverse product suite and multiple Customer segments • Support &/or lead operating cadences with leaders across Sales, Marketing & Customer Success to increase transparency & confidence in the GTM tactics we allocate resources to • Drive a roadmap of analytics, process and systems requirements with the primary goal of significantly, positively impacting PatientNow growth & profitability • Design and improve efficiency of core operational aspects of how we “run the business” including deal desk workflows, quota design & productivity modeling • Drive greater adoption of AI and automation across the Customer lifecycle where they can be most impactful (i.e., funnel speed & productivity, Sales enablement, cross-functional hand-offs, competitive insights ) • Contribute to strategic revenue and capacity planning via delivery of trusted analytics, scenario modeling and coordination with cross-functional teams • Drive adoption and support change management as you, the Revenue Operations team and company leadership launch new GTM strategies, build & enhance core components of our revenue system