Toast

We empower the restaurant community to delight guests, do what they love, and thrive.

Analyst II, Payments Pricing & Operations

OperationsOperationsFull TimeRemoteTeam 1,001-5,000Since 2013H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

10 days ago

Salary

$63K - $101K / year

Bachelor Degree2 yrs expEnglishSQL

Job Description

• Responsible for effective internal & external communications, including existing customer pricing negotiation, pricing enablement, billing inquiries • Become an expert in understanding card processing pricing including various market pricing strategies, interchange fees, network/scheme fees and other processing fees • Perform advanced payments pricing analyses for new business opportunities and existing customers, setting and/or approving processing rates which directly impact Toast revenue • Support the sales team as a subject matter expert regarding Toast’s payment solutions in addition to pricing • Manage and improve upon all operational processes that touch Toast Payments • Support and partner with Sales Enablement on Payments education initiatives • Support optimizing internal business operations for scale • Use of Salesforce, Excel, Powerpoint and SQL on a daily basis

Job Requirements

  • Bachelor's Degree in Finance, Business or related fields required
  • 2-4 years of experience in an analytical or operations position, preferably with a customer facing component including communications via email, phone, and video
  • Proven capacity to navigate complex and difficult customer conversations, maintaining professionalism while driving to a positive resolution.
  • Strong Excel/Google Sheets skills; ability to understand and work with financial models
  • Experience preparing comprehensive presentation materials and decks for multilevel stakeholders across an organization
  • Experience contributing to department level strategic initiatives from conception to delivery
  • Demonstrated experience identifying potential process improvement opportunities to derive operational efficiencies
  • Excellent organizational, time management & verbal/written communication skills
  • A great sense of accuracy and problem-resolution skills
  • Ability to manage multiple competing priorities in a high growth, fast-paced environment
  • An inquisitive nature and a mathematical/analytical mind

Benefits

  • competitive compensation and benefits programs
  • flexible to meet Toasters’ changing needs

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