• Sell add-on products and services, managing opportunities through to close and implementation. • Serve as an operational point of escalation for clients when necessary. • Conduct regular communication with clients at all levels, effectively articulating the Fiserv value proposition. • Provide measurement data such as ROIs and program performance updates to illustrate the value of the Fiserv partnership. • Demonstrate strong territory planning, C-suite and operational-level relationship building, linking our value proposition to client goals. • Ensure proactive accountability to clients, leading to enhanced client experience and retention. • Work in a virtual team environment, coordinating with product specialists, solution consultants, and service sales to meet varying client requirements and generate new business opportunities.