Focus on the child in front of you.

Implementation Partner – Enterprise Accounts

Affiliate ManagerAffiliate MarketingFull TimeRemoteTeam 11-50H1B No SponsorCompany Site LinkedIn

Location

Tennessee

Posted

44 days ago

Salary

$65K - $85K / year

Bachelor DegreeEnglish

Job Description

• Lead structured implementation projects for enterprise organizations • Build and manage detailed project plans with timelines, milestones, and risk tracking • Align clinical, operational, administrative, and IT teams around a shared rollout strategy • Coordinate with Sales, Product, Engineering, and Data internally • Guide enterprise customers through change management • Engage in continual learning of our products, with a thorough understanding of its capabilities • Document and analyze customer workflows • Configure the platform to meet organizational goals • Advise customers on governance, permissions, and system-wide decisions • Recommend workflow improvements and best practices tailored to large orgs • Support integrations (SSO, data pipelines, or scheduling/billing sync) • Translate technical requirements between customer IT teams and internal engineering • Lead kickoffs, milestone reviews, readiness checks, and executive-level presentations • Deliver targeted training for leadership teams and super users • Prepare enterprise customers for a smooth handoff into long-term Customer Success • Keep clear documentation, workflows, project artifacts, decisions, recaps, and playbooks • Identify risks or recurring patterns from onboarding cycles • Share insights with Product and Engineering

Job Requirements

You build credibility quickly with a wide range of stakeholders, from frontline users to executives.
You are highly organized and thrive in structured, project-driven work, efficiently managing complex timelines and dependencies.
You’re analytical and confident mapping workflows, identifying bottlenecks, and proposing improvements.
You understand the operational nuances of ABA, multi-site organizations, and complex system rollouts.
You’re comfortable with technical topics like integrations, data flow, permissions, or system configuration.
You produce crisp documentation and can present ideas clearly in written and verbal formats.
You communicate with polish and empathy across departments and levels of seniority.
You collaborate effectively with cross-functional teams to drive impactful results and meet client’s high priority needs.

Benefits

100% covered health, dental, and vision premium for employee-only standard plan (Family can join too, with a variable cost)
Employer Sponsored Short-Term Disability Coverage
Employer Sponsored Life Insurance
Optional group benefits: AD&D, long-term disability
Participation in a 401k plan through Empower
Professional development opportunities
Room for growth within the company
Paid Time Off: 10 vacation days, 5 sick days, 7 paid holidays + 3 floating holidays for ultimate flexibility
All Parents/Caregivers: 6 weeks fully paid
Birthing Parents: Up to 14 weeks paid
Fully remote and flexible work environment—work from wherever feels right!