FleetPride

We Keep America’s Trucks Moving.

Business Implementation Manager

Implementation SpecialistCustomer SuccessFull TimeRemoteTeam 1,001-5,000Since 1999H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

10 days ago

Salary

Not specified

High SchoolEnglish

Job Description

• Lead operations excellence support across diligence, pre-integration, integration, and post go-live phases for acquisitions. • Deliver onsite training and SME-level support for service, safety, inventory, and operational standards. • Ensure compliance with FleetPride safety programs, policies, and procedures. • Partner with regional and local leadership to support employee retention, morale, and performance. • Conduct tooling, capex, and talent capability assessments to ensure operational readiness. • Train leaders and managers on FleetPride service KPIs, reporting, and performance management. • Support sales and marketing efforts to grow revenue and customer retention. • Implement processes to improve customer experience, maintenance performance, and warranty compliance. • Support locations during extended onsite deployments as needed (travel-intensive role).

Job Requirements

  • High school diploma or GED required
  • Associate’s or technical degree preferred
  • Strong communication and interpersonal skills
  • Proven organizational skills and attention to detail
  • Demonstrated leadership qualities or previous experience in peer-to-peer or supervisory training roles
  • Ability and willingness to travel up to 75%
  • Working knowledge of IBM iSeries / AS400 systems preferred
  • Familiarity with Karmak, Power BI, and Salesforce platforms preferred
  • Experience in multi-location field training, enterprise system rollouts, or operational transformation initiatives preferred

Benefits

  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development

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