• Support up to 75 technicians for one client • Proactively communicate with Technicians and Clients to ensure a balanced and successful assignment, including weekly or bi-weekly check-ins, in person meetings, an active onsite presence, on-camera Teams meetings, phone calls, texts and emails • Meet minimum communication requirements which include: Onsite daily during agreed upon schedule • Contribute to the project success and growth by improving success rates on assignments, increasing Technician satisfaction, securing extensions, and increasing Client satisfaction • Manage new technician arrivals • Work with the Technician Care team and the Technicians to address any issues at the hotel • Ensure employees arrive at work on time and meet the client’s performance expectations • Handle Technician disciplinary measures related to performance and policy violations • Educate and enforce FlexTrades policies and professional expectations with Technicians • Uncover new opportunities at the client through building strong relationships with Client contacts • Excellent documentation skills of all activity in the ATS and utilize FlexTrades required tools • Work with the safety team to ensure appropriate safety practices are followed • Assist in handling onsite injuries by coordinating with the FlexTrades safety team and facilitating Technician and Client communication as needed • Interdepartmental collaboration to solve problems and resolve issues • Quick adaptation to high priority tasks and projects, as directed by your Leader • Monthly professional development training • All other duties as assigned