• Provide sales and consulting services to trade/design customers, industry partners, and web customers. • Communicate with customers and internal departments on an ongoing basis to provide the highest possible level of service to clients. • Complete customer transactions and help resolve customer questions and problems. • Handle incoming sales leads through our online sales channels (emails, phone, webchat). • Work on decorative and architectural lighting projects. • Assist our retail and commercial customers with product and sales questions through digital platforms - mostly webchat and email.