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Salesforce Admin – HR Service Link

Human ResourcesHuman ResourcesContractRemoteTeam 201-500Since 2004H1B No SponsorCompany SiteLinkedIn

Location

Illinois

Posted

7 days ago

Salary

$45 - $60 / hour

Bachelor Degree3 yrs expEnglishCloud

Job Description

• Configure and maintain Salesforce Service Cloud case management workflows • Build and manage case types, subtypes, routing rules, and approval processes • Implement and maintain workflow rules, validation rules, and automation • Support Separation Action Forms (SAF) workflows and HR service request processes • Configure Salesforce functionality supporting HR programs such as: Learning Institute, Organizational Development, Internship Programs, HR Operations • Manage data validation rules and configuration updates • Maintain system configuration as HR policies and workflows evolve • Support testing and deployment of new Salesforce enhancements • Collaborate with functional consultants and delivery teams on feature updates and improvements

Job Requirements

  • 3–6 years of Salesforce Administration experience
  • Hands-on experience with Salesforce Service Cloud
  • Strong experience configuring: Case management workflows, Automation and workflow rules, Validation rules, Routing and approval processes
  • Experience supporting enterprise Salesforce environments
  • Ability to manage multiple configuration updates and workflow changes simultaneously
  • Preferred Experience: Salesforce Administrator Certification
  • Experience supporting HR service delivery or HR case management systems
  • Experience working within consulting-led project environments
  • Familiarity with HR operations or HR shared services models

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