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Role Description

The Inside Sales Representative is responsible for building our healthcare practitioner client-base through email and outbound calling activities and fostering client relationships. The Inside Sales Representative makes a high volume of outbound calls daily, generating interest, qualifying prospects, and closing sales. In addition, a high level of customer service and self-motivation is required to be successful in this position.

• Conduct high-volume outbound calls and email outreach to healthcare clients and vendors.
• Generate interest, qualify leads, and close new accounts according to sales objectives.
• Follow up on prior engagements and assigned leads to maximize conversion.
• Build and maintain strong relationships with healthcare practitioners and vendors.
• Identify customer needs and provide accurate, timely information to ensure satisfaction.
• Troubleshoot client issues and escalate as needed; act as a resource for team members.
• Manage documentation, records, and system updates; create and maintain provider/vendor accounts.
• Review and verify enrollment criteria for new accounts.
• Prepare reports and analyze data to support sales strategy and team performance.
• Contribute ideas to improve onboarding, client experience, and sales processes.
• Collaborate with Sales, Marketing, Education, and Operations teams to ensure materials, campaigns, and programs support client needs.
• Demonstrate PA’s Core Values in daily activities.
• Support other team members and company goals as needed.

Qualifications

• High school diploma or equivalent (Bachelor’s degree preferred).
• 2+ years’ experience in inside sales, client service, or healthcare-related sales.
• Comfortable making high-volume outbound calls (100+ per day) and managing multiple priorities.
• Strong computer literacy (CRM, VoIP, Microsoft Office Suite).
• Excellent organization, attention to detail, and follow-through.
• Dependable, flexible, positive attitude, and able to work occasional late nights/weekends.

Requirements

• Prior experience selling to functional healthcare practitioners or within healthcare-related industries.
• Demonstrated success in meeting or exceeding sales KPIs.
• Strong understanding of sales metrics, performance standards, and best practices.
• Experience with sales prospecting tools, marketing automation, or customer success platforms.
• Ability to thrive in a collaborative, high-growth environment with opportunities for advancement.

Benefits

• Market-based competitive wage
• Bonus potential
• 401(k) with employer contribution
• Medical, dental and vision insurance
• Company-paid life insurance
• Wellness program
• Paid time off
• Holiday & Floating holiday
• Casual work environment
• Employee assistance program
• Free DUTCH Tests
• …and more!

Work Environment

This position is located in an employee’s remote/home office environment with frequent use of a computer, telephone and related hardware. A person must be able to stand and/or sit; see, hear and talk; use hands to type, handle or feel tools or controls; use hands and arms to reach. Occasionally lifting/moving up to 25lbs is also required.

This role also requires a person to travel via car, airplane or other modes of transportation to various sites including Precision Analytical locations, customer locations, conferences, training or meeting venues, etc. Overnight stays can be up to 25% of travel. Field work and conference travel may vary month-to-month.

EEO Statement

All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other factors prohibited by law.