Paddle
We’re the only complete payments infrastructure provider for SaaS companies.
GTM Operations Analyst
Location
Massachusetts
Posted
44 days ago
Salary
Not specified
Bachelor Degree1 yr expEnglish
Job Description
• Assist the Deal Desk Manager with the review, approval, and processing of standard sales contracts, quotes, and order forms.
• Ensure all final deal details are accurately reflected and maintained within the Salesforce CRM and related financial systems.
• Maintain and update internal documentation for standard deal structures, pricing rules, and approval workflows.
• Act as the first point of contact for routine sales team inquiries regarding contract status, standard pricing, and approval routing.
• Support the GTM Operations Manager in validating sales data and key performance indicators used for commission calculations.
• Assist with the monthly and quarterly commission calculation process, including processing inputs and generating output reports for review.
• Generate and distribute standard compensation statements and reports to sales personnel.
• Assist with ad-hoc reporting and analysis related to GTM performance, sales cycle metrics, and pipeline health.
• Support the overall GTM Operations team on minor administrative tasks and data cleanup projects within Salesforce.
Job Requirements
- Bachelor’s degree in Business Administration, Finance, Economics, or a related field, OR 1-2 years of experience in an administrative or data-heavy role.
- Demonstrated proficiency with Microsoft Excel/Google Sheets (e.g., VLOOKUP, Pivot Tables, data manipulation).
- Exceptional attention to detail and a high commitment to accuracy and data integrity.
- Strong organizational skills with the ability to manage multiple tasks and deadlines in a fast-paced environment.
- Excellent written and verbal communication skills.
- Familiarity with Salesforce or another major CRM platform.
- Basic understanding of the sales cycle and business terminology (e.g., margin, revenue, contract terms).
- Experience related to financial analysis, accounting, or compensation administration.
Benefits
- Attractive salaries
- Stock options
- Retirement plans
- Private healthcare
- Well-being initiatives
- Unlimited holidays
- Enhanced parental leave
- Investments in learning
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