• Actively grow revenue within assigned accounts through upsell and cross-sell strategies, while ensuring high client satisfaction and retention • A core measure of success is the ability to consistently expand Dodge’s footprint across the client portfolio • Pinpoint clients with the highest potential for growth and retention risk • Engage proactively with key decision-makers and influencers to open doors and deepen relationships • Attain deep knowledge of Dodge’s full product suite and stay current on solution capabilities to serve as a trusted advisor • Be able to clearly articulate how each offering can address a client’s unique challenges and goals • Conduct thorough discovery to understand the client’s business, go-to-market strategy, workflows, and priorities • Deliver tailored, value-based solutions aligned to their objectives • Present the right combination of Dodge products and services based on client needs and demonstrate how they deliver measurable business impact • Serve as the client’s primary point of contact post-sale • Ensure a smooth onboarding, continued engagement, and a structured, proactive account management process • Maintain clear visibility into upsell/cross-sell opportunities, accurately forecast expansion revenue, and execute on a structured plan to meet or exceed assigned growth targets • Document all activities, insights, and opportunities in the designated CRM system • Deliver timely reports, updates, and forecasts to leadership with accuracy and clarity • Uphold Dodge’s brand and values in every interaction • Foster long-term client relationships built on trust, transparency, and performance