Mercury

Banking for startups: mercury.com

Relationship Manager

Account ManagerSalesFull TimeRemoteTeam 201-500Since 2019H1B SponsorCompany SiteLinkedIn

Location

California + 2 moreAll locations: California, New York, Oregon

Posted

9 days ago

Salary

$107.5K - $134.3K / year

2 yrs expEnglish

Job Description

• Serve as the first relationship contact for early-stage startups, ensuring an excellent onboarding and adoption experience. • Help founders adopt Mercury’s core suite. • Execute playbooks that ensure consistent engagement across a large portfolio of startups. • Surface scaling opportunities to senior RMs and partner with them on strategic accounts. • Collaborate with internal teams (Sales, Partnerships, Product) to provide feedback and improve founder experience.

Job Requirements

  • 2–4 years in fintech, customer success, early-stage banking, or startup-facing account management.
  • Experience working with founders or early-stage teams; comfort with ambiguity and speed.
  • Strong communication skills and responsiveness across Slack, email, and in-person events.
  • Ability to manage a large book of accounts with automation and playbooks.
  • A customer-first, process-driven mindset, with an eagerness to grow into deeper RM responsibilities.

Benefits

  • base salary
  • equity (stock options)

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