Alight Solutions

Alight Inc. (NYSE: ALIT) is a leading cloud-based human capital technology and services provider

Senior Client Manager – Retiree Health Solutions

Client PartnerSalesFull TimeRemoteTeam 10,001+Since 2016H1B SponsorCompany SiteLinkedIn

Location

Illinois

Posted

9 days ago

Salary

$90K - $120K / year

Bachelor Degree3 yrs expEnglish

Job Description

• Responsible for managing new client implementation, ongoing client management, contract adherence and renewals • Serving as the primary client contact for the Alight Retiree Health solution • Being the subject matter expert in Group Benefit Delivery standards and individual Marketplace (ACA and Medicare) • Persuading, motivating, and inspiring action toward desired outcomes • Collaborating cross-functionally to optimize product, service, and delivery outcomes • Developing and building meaningful and trusted relationships across internal teams and external stakeholders • Acting as a change agent and seeking out new ideas for continuous improvement • Tracking and managing daily tactical issues • Ensuring customer satisfaction with services provided

Job Requirements

  • 3-5+ years of client relationship management experience
  • Project management experience/exposure managing multifaceted projects and teams
  • Individual (pre-Medicare and Medicare) industry experience
  • Intermediate knowledge of Individual (pre-Medicare and Medicare) business
  • Current license to sell Health Insurance (or able to attain within 6 months)
  • Excellent communication, relationship development, negotiation, and issue resolution skills
  • Individual Insurance compliance and regulatory and legislative industry knowledge
  • Experience in HR services, business management, Medicare, and healthcare
  • Subject matter expertise of group health plan administration best practices

Benefits

  • Health coverage options
  • Wellbeing and support programs
  • Retirement plans
  • Vacation and sick leave
  • Maternity, paternity & adoption leave
  • Continuing education and training
  • Several voluntary benefit options

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